Covid-19
The shop has now reopened and we are able to welcome customers to visit. We continue to offer contactless doorstep delivery, aligned with government guidelines.
As a business we have taken all necessary safety precautions and observe strict social distancing guidelines.
During this uncertain time, we won’t be filling the shop with as many flowers so please order in advance to avoid disappointment. If you require delivery at short notice, we recommend you phone to speak to either Juliet or Douglas directly by calling 020 7225 3176 / 07493 707636.
Delivery & Collection
We currently conduct a contactless doorstep delivery service. Where possible, we are using photography as proof of delivery instead of a signature and we require the telephone numbers of all recipients to ensure safe delivery can be arranged.
Collections are possible, by prior arrangement.
In Store
When visiting our shop, please wear a mask or face covering and ensure you keep a safe distance from our staff and each other. We encourage a one customer in the shop policy and kindly ask you use the hand sanitiser provided.
For updates, please check our instagram @kensingtonflowerslondon.
Many thanks to all of our customers for your continued support.
Available for London delivery & collection only
To collect from the shop please add the product to your basket and enter the store’s postcode as prompted by instructions.
We deliver Monday – Thursday, 9am-5pm. & Friday mornings. Phone orders only are accepted for same day delivery on Fridays,
We do not deliver weekends or UK Bank holidays except Mothering Sunday & Valentine’s day. Delivery charge depends on postcode.
Kensington Flowers offer a same day London flower delivery service for bouquet, vase and small orchid plant orders placed before 2:00pm (UK time). However, 24 HOUR NOTICE is recommended for Luxury size gifts & 48 HOUR NOTICE is recommended for other selective products.
If you require flowers delivered at short notice or outside of our normal delivery times, please call us directly on 020 7225 3176 and we will try to arrange it for you. Alternatively, if you are based overseas and prefer to email us with your requirements, we will do our best to respond quickly and accommodate your wishes. Please allow for any time differences between us.
For local postcodes we deliver using our little ‘Eco’ green van or by foot. All other areas are delivered by our delivery driver Rob or one of our trusted courier partners.
We request a telephone number for all recipients to confirm arrangements and a signature or photograph is used for proof of delivery. For locations where a third party is involved, a signature from a member of staff will be accepted as proof of delivery. We take no responsibility for deliveries where incorrect information is given, so please read our terms & conditions for more information.
Thank you for shopping with us.
Green wrapping
We tie our bouquets with natural seagrass twine or a hessian sash knot, dressed simply in all-white tissue and paper wrapping, which is recyclable and biodegradable.
For our aqua pack wrapping we use biodegradable film or eco-wraps.
We keep the presentation simple, as we believe the flowers speak far more eloquently than any amount of ribbons and bows.
To find out more about our green practices, please see our sustainability page.
